Jess Richardson

Welcome Call Supervisor

I started off working at SMILE Fundraising as a fundraiser back in 2017 and then became a Welcome Caller in 2022, working my way up to become a Welcome Call Supervisor in 2023. Working at SMILE Fundraising has given me so much joy and happiness, and I have met some wonderful people along the way while doing the job I love. I find my role very rewarding and stimulating, having the opportunity to engage with future supporters every day and supporting and guiding my hardworking and passionate team.

Outside of work, I like to keep myself active by attending the gym, doing multiple different fitness classes, lifting the occasional weight, and doing a little bit of running when the weather is nice.

Favourite Quote

My favourite quote would have to be “I have a dream”

Favourite Charity

Macmillan, because they were wonderful with my grandma in her final stages of life.